Shipping Policy

Thank you for shopping with Handyfira.

Shipping Destinations

Handyfira ships to eligible countries and regions supported by our shipping services. Available destinations and delivery options are displayed at checkout.

If shipping restrictions prevent us from fulfilling an order, we will contact the customer and provide an appropriate resolution in accordance with applicable law.

Shipping Rates

Orders of $39.99 USD or more qualify for free standard shipping. Orders below $39.99 USD are charged a standard shipping fee of $6.99 USD.

The qualifying order value is calculated after applicable discounts and before shipping charges and taxes. The final shipping fee is displayed at checkout.

Order Processing

Orders are processed within 1–2 business days after payment confirmation. Business days exclude weekends and public holidays.

Shipping confirmation and tracking information are sent by email after dispatch.

Estimated Delivery Time

Estimated total delivery time is 8–17 business days from order confirmation, including order processing.

Delivery estimates exclude weekends and public holidays and are not guaranteed arrival dates.

Actual delivery may depend on destination, carrier operations, customs clearance, weather, public holidays, and other logistical factors.

Tracking and Delays

Tracking details are provided by email when available. Updates may take time to appear.

If your order is delayed beyond the estimated period, contact [email protected] with your order number.

Customs and Import Taxes

International orders may incur customs duties, import taxes, or other destination-country charges.

Unless otherwise stated at checkout or required by law, customers are responsible for applicable import charges.

Delivery Information

Customers should provide accurate delivery information. If an address correction is needed, contact us immediately.

We will make reasonable efforts to update details before dispatch, but changes cannot be guaranteed after shipment.

Lost, Damaged, or Incorrect Orders

If an item is missing, damaged, defective, or incorrectly supplied, contact [email protected] with your order number and relevant photographs where applicable.

We will review the issue and provide an appropriate resolution in accordance with our Return and Refund Policy and applicable law.

Order Cancellations

Contact customer service promptly to request cancellation or modification. Once an order has shipped, cancellation through the standard order process may no longer be possible.

Applicable statutory rights remain unaffected.

Contact Information

Email: [email protected]

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Company Name: Chongqing Renshunxin Decoration Engineering Co., Ltd.

Business Address: Part of Room 9-1, Unit 2, No. 56 Jinkai Avenue, Liangjiang New Area, Chongqing 401120, China.