Terms of Service

Introduction

These Terms of Service govern your use of the Handyfira website, online store, products, and related services.

Handyfira is operated by Chongqing Renshunxin Decoration Engineering Co., Ltd. By using our website or placing an order, you agree to these Terms, subject to applicable consumer protection laws.

Acceptable Use

You must use our website lawfully and provide accurate information when ordering. Fraud, unauthorized access, malicious activity, and misuse of protected website content are prohibited.

Products and Descriptions

Handyfira offers dog crates, furniture-style dog enclosures, pet gates, folding playpens, raised dog beds, cushioned dog sofas, and related pet products.

We aim to display accurate product materials, dimensions, colors, weight capacities, assembly instructions, and specifications.

Customers should check product dimensions, weight limits, intended use, and installation requirements before purchasing.

Pets must have appropriate ventilation, comfort, and space. Gates and enclosures must be assembled and secured according to their product instructions. Pet furniture should not be overloaded or modified in ways that compromise its intended use.

Pet gates are not automatically suitable as child safety barriers. Owners should supervise animals as appropriate and select products suited to their pets' size and behavior.

Nothing in these Terms limits legal rights concerning defective or incorrectly described products.

Prices and Payments

Product prices and currencies are displayed on our website or at checkout. Applicable shipping charges and taxes collected at checkout are shown before payment is completed.

Payments are processed through available payment providers.

Orders and Acceptance

Order confirmation acknowledges receipt of your order. Final acceptance depends on payment authorization, product availability, and shipping eligibility.

If an order must be cancelled for a lawful reason, any required refund will be arranged.

Shipping and Delivery

Orders below $39.99 USD are charged $6.99 USD for standard shipping. Orders of $39.99 USD or more qualify for free standard shipping where available.

Orders are processed within 1–2 business days after payment confirmation. Estimated total delivery time is 8–17 business days from order confirmation, including processing time.

Delivery estimates may be affected by carriers, customs, weather, public holidays, or other logistical circumstances.

International orders may be subject to customs duties and import taxes.

Returns and Refunds

Eligible products may be returned within 30 calendar days of delivery, subject to our Return and Refund Policy.

Customers should contact [email protected] before returning products.

Refunds are generally issued to the original payment method. Mandatory consumer rights remain unaffected.

Cancellations

Cancellation or modification requests should be submitted promptly. Requests depend on the processing and dispatch status of the order.

Any applicable statutory cancellation rights remain unaffected.

Intellectual Property

Website content, including logos, photographs, descriptions, graphics, and layouts, is owned by or lawfully used by Handyfira or the relevant rights holders.

Unauthorized commercial reproduction or distribution is prohibited, except as permitted by law.

Privacy

Personal information is handled in accordance with our Privacy Policy, including disclosures relating to AppLovin and other service providers.

Liability and Disputes

We aim to maintain accurate information and reliable website access, although temporary interruptions may occur.

To the extent permitted by law, liability for indirect or consequential losses may be limited. Nothing in these Terms excludes mandatory consumer rights or liabilities that cannot legally be excluded.

Disputes are subject to applicable law, including mandatory consumer protection rules.

Contact Information

Company Name: Chongqing Renshunxin Decoration Engineering Co., Ltd.

Email: [email protected]

Business Address: Part of Room 9-1, Unit 2, No. 56 Jinkai Avenue, Liangjiang New Area, Chongqing 401120, China.